Reach our customer service team, report a fault, or find out how to pay your bill.
P.O. Box 1165-00232, Ruiru
Off Thika Road, adjacent to Kenyatta University Ruiru Campus, Kiambu County
Telephone: 0709 221 900 (Mon–Fri, 8am–5pm; toll-free emergency line 24/7)
WhatsApp: +254 743 944 896
Facebook: facebook.com/rujwasco
WhatsApp Channel: Join for updates
Pay via M-Pesa Paybill or directly into any of our bank accounts. Always use your RUJWASCO account number as the reference.
| Channel | Paybill / Account Number |
|---|---|
| M-Pesa Paybill — Family Bank | 222178 |
| M-Pesa Paybill — KCB Bank | 522223 |
| Family Bank | 024000002855 |
| Barclays Bank (Absa) | 0721051722 |
| KCB Bank | 1102724033 |
| Postbank | 0744130011658 |
